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FAQ

What kind of payment method do you guys accept?

We currently accept Paypal for the small order as our prefered online payment processor. Payment with confirmed mailing address and optional verified buyer status will help ensure your order is processed faster. As to the large or the bulk order, we prefer accepting money order or wire transfer method.

How do I sell credits to you?

To sell credits, please contact us via email. Our representative will liaise with you. Let us know your server, the amount of credits to sell, your Paypal email address and we will give you our character names and location to meet you in game. After we have received the credits, we will send you the payment.

Your MSN/ICQ is on or it's say's your online on your website but you are not responding. What's wrong?

Sometimes we are in the process of delivering credits and could not respond to you immediately. Please bear with us. We will respond to you as fast as we can. Please note that instant messaging is not always reliable. Please email us if you are having difficulties in messaging us.

Are there discounts for larger orders?

The good news is YES. This will be based on a case by case basis. Please contact us via email or instant messengers. Usually we accept money order and wire transfer as the payment method for the bulk sale.

Which servers are you on?

We support all servers. You can see the details of the servers and the price of credits on each game page.

How to protect from imposters?

It is always safer to deal with a well known trader and seller. However, due to the recent flood of MSN spoofing (faking MSN numbers to make you believe it's someone else you are talking to) done by scammers the following procedures are now implemented at THSALE.com for all trades and purchases to protect our customers from being scammed.

1) When purchasing products make sure you are always make your payment ONLY to support@just4gold.com on our website. Check the spelling! Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for ANY reason,it's not us!

2) When dealing with us staff over MSN, IF YOU ARE HANDING ANYTHING OVER FIRST before getting something when trading, send an email to us with a password for him to repeat to you in a game if you are unsure!

How could I know your price for my gold?

Thsale offers 24/7 customer service, you will get the details you want. Please don't be hesitated to contact us with our 24/7 online customer services.

Why do we need to call you sometimes?

The reasons you may want to know as follows:
1) There maybe something wrong with your order .for example, you purchase gold on wrong Server or you input a wrong character.
2) For fast delivery, we may need you to be online in different time to trade currency with us. At it happens, you were not online.
3) For large orders, we may take our clients?ˉ benefit into account, such as prevent your credit card from being fraud or stop some strangers to hack your order without your permission.
4) To improve our service more, we aspire after your advice and suggestion on our service by call our clients.
As these reasons above we may call you for the sake of smooth transaction in the future.

How do we contact with each other after you complete your payment?

We would like to contact you by these ways to let you know your order status:
(1) Email
(2) You may contact with us on your own through our live chat (please click on the girl with smiling on the right hand side of the webpage), email and calls.

Why do you change your price so frequently?

As you might have noticed that our unit price fluctuate daily, and the price based on supply and demand. Sometimes the whole of markets are short of money and suppliers are withholding products to try to make more money. In situation like this, all companies would raise the price.

Will my account get banned if I buy gold from just4gold.com?

We are by far the most secure company out there as we guarantee all our customers against fraud. We have no knowledge of Blizzard banning player accounts that purchase gold from legitimate seller like us (who doesn't use cheat-ware, robots, and macros to farm gold).


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